444 David Street, Albury
House of Hope, Healing & Healthy Families
We gather and use certain information about individuals in order to provide our services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them – see the “Cookies” section below.
What data we gather
We only collect the following information:
Names and contact info provided to us through the contact form;
Website usage data.
How we use this data
Collecting this data helps us understand what you are looking for.
Specifically, we will use the data exclusively:
For our own internal records;
To improve the services we provide and our websites;
To contact you in response to a specific enquiry;
To contact you via email, telephone or mail for clinic-related reasons such as appointments, test results, referrals etc;
To ask for a review of the services we provided.
Do not worry: we will not bother you with spammy e-mails or contact you for advertisement or marketing-research reasons.
Controlling information about you
If you have agreed that we can use your information for contacting you, you can change your mind easily by contacting us and asking us to erase your data from our records.
We will never lease, distribute or sell your personal information to third parties unless we receive your explicit permission, or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the General Data Protection Regulation 2018.
We will always hold your information securely. To prevent unauthorised disclosure or access to your information, we have implemented physical and electronic security safeguards.
We also follow stringent procedures to ensure we work with all personal data in line with the current EU regulations.
Links from our site
Our website may contain links to other websites. Please note that we have no control of websites outside our domains. If you provide information to a website to which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Internet ‘cookies’ are small text files containing information that a website produces for record-keeping purposes: unfortunately, they don’t contain chocolate chips!
Our website’s cookies help us:
Make our website work as you’d expect
Improve the speed/security of the site
Allow you to share pages with social networks like Facebook
Continuously improve our website for you
Make our marketing more efficient
Collect any personally identifiable information
Collect any sensitive information
Pass data to advertising networks
Pass personally identifiable data to third parties
Pay sales commissions
If the settings on your software that you are using to view this website (your browser) are adjusted to accept cookies we take this, and/or your continued use of our website, to mean that you are fine with this.
Types of Cookies we use
Social Website Cookies:
So you can easily “Like” or share our content on the likes of Facebook and Twitter, we have included sharing buttons on our site. These cookies are set by a plugin called ShareThis. ShareThis provides us with lots of sharing buttons all in one neat package. The privacy implications of this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
Anonymous Visitor Statistics Cookies:
Turning Cookies Off
You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies (you can learn how here). Doing so, however, might limit the functionality of our’s and a large proportion of the world’s websites, as cookies are a standard part of most modern websites.